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Legal Resources

SamKnows Terms of Use

Following Cisco’s acquisition of SamKnows, the SamKnows Terms of Use have been replaced with the Cisco General Terms ("General Terms").

View Cisco General Terms

SamKnows Offer Description

The Cisco General Terms, together with the SamKnows Offer Description, cover your access and use of SamKnows One.

View Offer Description

Support Services Policy

SamKnows shall provide support for your SamKnows Service under the following terms:

View Support Services Policy

Service Level Agreement

SamKnows will use commercially reasonable efforts to meet the performance standards set forth in the following Service Level Agreement ("SLA"):

View Service Level Agreement

Privacy and Trust - Privacy Data Sheet

The SamKnows Privacy Data Sheet, which describes our Services and how each Service collects and processes your personal data.

View SamKnows Privacy Data Sheet

SamKnows Technical Definitions

View SamKnows Technical Definitions